Privacy Policy

Last updated: October 28, 2026

This policy explains how Koordi.Life (“Koordi,” “we,” “us”) handles information when you use the Koordi app, our website and related services (together, the “Service”). If you have questions, email us at [email protected].

If you live in Washington, Nevada or another state with a consumer health data law, please also read our Consumer Health Data Privacy Policy, which explains how we handle health information in particular.

1. Information we collect

Information you give us

• Account details: your name, email address and password. Passwords are stored as a secure one-way hash, never in plain text.
• What you add to Koordi: tasks, notes, brain dumps, lists, appointments, events, bills, subscriptions, budgets, account balances and investment details you type in, insurance policies, vehicles, trips, business information and anything else you choose to save.
• Health information you choose to add: medications, lab results, allergies, conditions, supplements, doctors, medical bills, health goals and health documents you upload. See our Consumer Health Data Privacy Policy.
• Files you upload: for example lab reports, travel confirmations and other documents.
• Vault items: passwords, logins, passport, license, visa and Known Traveler numbers. These are encrypted on your device before they’re saved (see Security).
• Reminder details: if you turn on email or text reminders, the email address and phone number you want us to use, and your consent to receive messages.
• Your own AI key (optional): if you connect your own Anthropic API key, we store it encrypted so Koordi can use it for you.
• Messages to us: anything you send when you contact support.

Information collected automatically

• Basic technical information: your IP address, browser type and device type, which our hosting providers log as part of delivering the Service.
• Free trial checks: to make sure each person gets one free trial, we check whether your connection is a VPN or proxy, and we store scrambled, one-way versions (hashes) of your email address, a device identifier, a browser fingerprint and your IP address. We can’t turn these back into the original information.
• Storage on your device: Koordi saves your data and settings in your browser’s local storage so the app works quickly and offline. We don’t use advertising or tracking cookies, and we don’t use third-party analytics.

Information from others

• Payments: our payment processor, Stripe, tells us whether a payment went through and what you bought. We never see or store your full card number.
• Forwarded emails: if you use email forwarding to import travel confirmations, we receive the emails you forward to us.

2. How we use your information

• To provide the Service: saving, organizing, syncing and showing your information across your devices.
• To send the reminders and messages you’ve asked for.
• To process payments, manage free trials and prevent abuse such as repeat free trials.
• To keep the Service secure and working, including fixing bugs and preventing fraud.
• To answer your questions and send important account messages (for example, receipts or changes to these policies).
• To follow the law and enforce our Terms of Service.

We don’t sell your personal information, share it for cross-context behavioral advertising, or use your content to train AI models.

3. Voice typing and AI features

Voice typing uses the speech recognition built into your web browser. Depending on your browser, the audio may be sent to your browser maker’s speech service (for example Google for Chrome or Apple for Safari) to turn it into text. Koordi receives only the text.

Organizing and answers on your device: Koordi’s built-in organizer sorts brain dumps and answers questions about your saved information directly on your device.

Optional AI chat: if you connect your own Anthropic API key, the messages you send to Ask Koordi, along with the parts of your saved information needed to answer, are sent to Anthropic to generate a reply. Anthropic handles that information under its own terms and privacy policy, and bills you directly. You can remove your key at any time in Settings.

4. How we share information

We share information only in these situations:

These providers may only use your information to provide their service to us. We may also share information if the law requires it, to protect someone’s safety, to protect our rights, or as part of a merger or sale of the business, in which case the new owner must honor this policy.

5. Security

• Information travels between your device and our servers over encrypted connections (HTTPS).
• Each account can only access its own information. This is enforced in the database itself.
• Vault items (passwords, logins and ID numbers) are encrypted on your device with a key made from your vault password, using AES-256 encryption. Only the scrambled version is ever saved or synced, so we can’t read them, and we can’t recover them if you forget your vault password.
• Koordi never asks for full card numbers, bank passwords or card security codes.

No system is perfectly secure, but we work hard to protect your information. If we learn of a security breach that affects you, we’ll let you know as the law requires.

6. How long we keep information

• Your account information and content are kept while your account is open. When you delete your account, we delete it from our active systems within 30 days, and from backups within 90 days.
• Free-trial check hashes are kept for up to 2 years so repeat free trials can be prevented.
• Payment records are kept as long as tax and accounting laws require.
• Information stored only on your device stays there until you delete it or clear your browser’s data.

7. Your choices and rights

• Access and export: download your data anytime from Settings.
• Correct: edit anything you’ve saved directly in the app.
• Delete: delete individual items, or your whole account from Settings.
• Reminders: turn email or text reminders off in Settings. Every email has an unsubscribe link, and you can reply STOP to any text.

Depending on where you live (for example California, Colorado, Connecticut, Virginia, Washington, the European Union or the United Kingdom), you may also have the right to know what we hold about you, to get a copy, to correct or delete it, to object to or limit certain uses, and to not be treated differently for using these rights. To make a request, email [email protected]. We’ll confirm it’s really you before acting, and we’ll reply within the time the law allows (usually 30 to 45 days). You can use an authorized agent, and if we deny your request you can appeal by replying to our response.

For people in the EU and UK: we process your information to provide the Service you asked for (contract), to keep it secure and prevent abuse (legitimate interests), with your consent where we ask for it (for example, health information and text messages), and to meet legal obligations. Your information may be processed in the United States; where required, we rely on standard contractual clauses. You can also complain to your local data protection authority.

We honor Global Privacy Control signals as an opt-out of selling or sharing, although we don’t sell or share personal information to begin with.

8. Children

Koordi is for adults 18 and older. We don’t knowingly collect information from children. If you think a child has created an account, email [email protected] and we’ll delete it.

9. Changes to this policy

If we make important changes, we’ll tell you by email or in the app before they take effect. The date at the top shows when this policy last changed.

10. Contact us

Koordi.Life
1280 Dunlin Drive
Melbourne, FL 32934
Email: [email protected]