Refunds & Cancellations

Last updated: October 29, 2026

All sales are final. Koordi comes with a free 3-day trial so you can try everything before you buy. Once you buy, payments aren’t refundable. You can cancel email and text reminders at any time so they don’t renew.

1. Try it first

Every new account gets the full Koordi app free for 3 days, with no card needed. Please use the trial to make sure Koordi is right for you before you buy.

2. Lifetime access

Lifetime access is a one-time purchase and is non-refundable. Once your payment goes through, you get immediate access to the full app, and that purchase is final.

3. Email and text reminders

Reminders are a yearly subscription that renews automatically until you cancel. We’ll email you before each renewal so it’s never a surprise.

Cancel anytime in Settings, or email [email protected]. Your reminders keep working until the end of the year you’ve already paid for, and then the subscription won’t renew.
Reminder charges, including renewals, are non-refundable, and we don’t give partial refunds for unused time.
Cancelling reminders never affects your lifetime access.

4. Lifetime + reminders bundle

The bundle is two purchases in one checkout, and both are non-refundable. You can still cancel the reminders part at any time so it doesn’t renew next year.

5. If something goes wrong

If you were charged by mistake, charged twice, or can’t get into Koordi after paying, email [email protected] and we’ll fix it. Duplicate or mistaken charges are always refunded.

6. Your legal rights

This policy applies to the fullest extent the law allows. If the law where you live gives you a right to a refund that can’t be waived, we’ll honor it.

If you’re in the European Union or the United Kingdom: when you buy, you agree that Koordi’s digital content is provided immediately, and you acknowledge that this means you lose your 14-day right to cancel.